This qualification provides learners with the knowledge assist in a guidance role by identifying information, advice or guidance in practice. Developing interaction skills for information, signposting and referral information, how to manage information and dealing with information, advice or guidance when working with groups.
This course is available to start throughout August until the end of February, but must be completed by 30 June.
If you are paying for the course, you can start on any date throughout the year and have 12 months to complete it.
If you have any questions about this course then please contact us by phone on 01252 40 55 55 or message us.
Delivery and Duration
You will be provided with the learning materials either online and/or hardcopies and you will have the support of a knowledgeable assessor/tutor who will give you guidance and feedback on the course as you complete it. This course takes between 2 to 6 months to complete.
To be awarded the Level 2 Certificate in Information, Advice or Guidance, learners are required to successfully complete 2 mandatory units.
After completing the Level 2 Certificate in Information, Advice or Guidance, Learners may want to go on to complete the Level 2 Certificate in Principles of Customer Service or Principles of Business and Administration.
What previous qualifications and experience will I need?
There are no specific prior qualifications needed to access this qualification. However, learners might find it useful if they have already completed a Level 1 qualification. You will be invited in to complete an induction and initial assessment.
Due to government funding these courses are available free of charge; subject to the learners meeting the set eligibility. You must have lived in the UK/EU for the past 3 years and be over 19 years old. There may be a fee should you withdraw from the course.
All interviews will be online.
If you would like to enrol on the course or have any questions, please contact our Business Services Team at email@example.com
or by phone on 01252 407299
THIS IS A ROLLING PROGRAMME. APPLICATIONS ARE PROCESSED THROUGHOUT THE YEAR.