This qualification is aimed at learners interested in working in adult social care in England.
⚡️ Free of charge - this course is fully-funded by the government as long as you've lived in the UK for three years and are aged 19+
💻 Start this course as soon as you're ready - no need to wait for a new term to begin
👨🏻🎓 Nationally-recognised and accredited qualification
👍🏽 Get support from our in-house team at Farnborough College of Technology
📆 Option to complete the course faster by putting in extra time
🧾 Boost your CV and job applications straight away
⭐️ Option to pay for the course if you're not eligible for fully-funded option
This level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help learners develop positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. You'll also gain a better understanding of what makes effective teams work, which will support you when you are dealing with residents, families, patients and internal and external customers within the Health and Social Care environment.
If you have any questions about this course then please contact us by phone on 01252 40 55 55 or message us.
This qualification supports progression to further learning in the following areas:
This qualification can also support progression to employment and progression within employment for the following job roles and workers:
There are no specific prior qualifications needed to access this qualification.
Due to government funding these courses are available free of charge; subject to the learners meeting the set eligibility. You must have lived in the UK/EU for the past 3 years and be over 19 years old. There may be a fee should you withdraw from the course.