Bitesize Conflict Resolution - What is conflict?

How will I be taught?

Our programmes are designed to equip learners with the skills and knowledge they need to support them in a current role and in career progression. Mapped against the CMI Professional Standards and Level 5 qualification learning outcomes, this mix of practical tools, case studies, checklists, videos and real-world insights will give learners a better understanding of the topic.

Throughout the programmes learners are asked to complete activities to reflect on their learning. These reflections should be shared with programme leads at the provider or employer at the end of the programme, to demonstrate learning and how they plan to apply it within their organisation. Programmes are available for three months and are supported by a three-month CMI subscription. On completion of each programme learners will receive a CMI Certificate of Achievement that evidences their Continuing Professional Development. 

The programmes to be included within this series are:

1. Types, Causes, Stages and Impact of Conflict Within Organisations
2. Investigate Conflict Situations in the Workplace
3. Approaches, Techniques, Knowledge, Skills and Behaviours for Managing Conflict

What Next?

After completing a Bitesize Programme, you can then sign up to the next programme in the series or to another programme in a different series. If all programmes in a series are complete, you can complete a final assessment to gain a Level 5 in Management and Leadership. This will put you onto a clear pathway to gaining additional qualifications and Chartered Manager status.

The courses by CMI Bitesize have been designed to be flexible and minimise any disruption to work/life balance, but it is recognised that some learners may want to do more, which is why these series are aligned to the Level 5 qualification in Management and Leadership. By completing a full series, learners can top up to the Level 5 qualification in Management and Leadership simply by completing the unit assessment.

If you complete 3 courses you will be eligible for Foundation Chartered Manager on completion.

What is the entry process?

There are no formal entry requirements for this course, but Training Providers or Employers are required to ensure that learners admitted to the programme have sufficient capability at the right level to undertake the learning. This programme is offered in English.